Warranty
Manufacturing Warranty Agreement
This Manufacturing Warranty Agreement (the “Agreement”) is entered into between PrintOrShip.com LLC, located at 1319 Island Bay Dr Columbus, Ohio 43235, hereinafter referred to as the “Manufacturer,” and [Distributor], [At Distributor Address], hereinafter referred to as the “Distributor.” Together, the Manufacturer and the Distributor shall be referred to as the “Parties.”
1. Scope of Agreement
1.1 The Manufacturer agrees to manufacture and supply 3D printed parts and/or injection molded parts to the Distributor, as specified in the Purchase Order(s) issued by the Distributor.
1.2 This Agreement outlines the warranty terms and conditions pertaining to the 3D printed parts and/or injection molded parts supplied by the Manufacturer to the Distributor.
2. Warranty Coverage
2.1 The Manufacturer warrants that all 3D printed parts and/or injection molded parts supplied to the Distributor shall be free from defects in materials and workmanship.
2.2 The warranty period shall commence from the date of delivery of the parts to the Distributor and shall be valid for a period of 90 days from that date.
3. Warranty Claims
3.1 The Distributor shall inspect the delivered parts promptly upon receipt and notify the Manufacturer in writing of any defects or non-conformities discovered within 30 days.
3.2 The Manufacturer shall promptly review the warranty claim submitted by the Distributor and, at its discretion, either repair or replace the defective parts, or provide a refund for the defective parts.
3.3 The Distributor shall provide the Manufacturer with all necessary information and documentation to assess and validate the warranty claim.
4. Optional Injection Molded Parts
4.1 If the Distributor opts for injection molded parts as specified in the Purchase Order(s), the warranty coverage and claims process outlined in sections 2 and 3 shall apply to the injection molded parts in the same manner as the 3D printed parts.
5. Exclusions
5.1 The warranty provided by the Manufacturer shall not apply to defects or damages resulting from:
a) Improper storage, handling, or installation of the parts by the Distributor or end-user.
b) Unauthorized modifications, repairs, or alterations performed by the Distributor or any third party.
c) Misuse, abuse, negligence, or accidents.
d) Failure to adhere to the Manufacturer’s recommended operating and maintenance instructions.
e) Normal wear and tear.
6. Limitation of Liability
6.1 The liability of the Manufacturer under this Agreement shall be limited to the repair, replacement, or refund of the defective parts, as determined by the Manufacturer.
6.2 In no event shall the Manufacturer be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use or performance of the parts, including but not limited to loss of profits, loss of business, or loss of data.
7. Governing Law and Dispute Resolution
7.1 This Agreement shall be governed by and construed in accordance with the laws of the State of Ohio, specifically the laws of Columbus, Ohio, without regard to its conflicts of laws principles.
7.2 Any disputes arising out of or in connection with this Agreement shall be resolved through good faith negotiations between the Parties.
7.3 If the Parties are unable to resolve a dispute through negotiation, the dispute shall be submitted to arbitration in accordance with the rules of arbitration institutions in Ohio, specifically in the area of Columbus, Ohio.
8. Entire Agreement
8.1 This Agreement constitutes the entire understanding between the Parties and supersedes all prior agreements, understandings, or representations, whether oral or written, relating to the subject matter herein.